Nick Scali Furniture

Horrible delivery and costumer service. Couch did not arrive after being assured of the delivery date and no prior notice of delivery cancellation. Tough getting through their line and they never call back when they say they will. Delivery was re scheduled and we were told we did not have to pay so as to compensate for the hassle caused. However, delivery guys were arrogant and rude, insisted that we still had to pay, otherwise they're returning the couch back to the truck. They even charged an additional fee for moving the old couch to the adjacent room. We complained yet again and was promised refund for the delivery which we were not supposed to pay. One week passed and we haven't got our refund back. Superb with sales, but they don't care anymore soon as they get hold your money. Never again!